Right of withdrawal

You have the
right to withdraw from this contract without giving any reason within fourteen days.
The withdrawal period is fourteen days from the day on which you
or a third party designated by you, other than the carrier, take possession of the goods
or have taken possession of them, or in the case of a contract for several goods
which you ordered as part of a single order and which
are delivered separately, the day on which you or a third party designated by you,
other than the carrier, take possession of the last good or have taken possession of it.

To exercise your
right of withdrawal, you must inform us (HARO Bikes Europe GmbH, Max-Planck-Str 54, 32107 Bad-Salzuflen, Germany, Tel.: +49(0)5222 9179139, E-mail: Service@harobikes.de) by
a clear statement (e.g. a letter sent by post, fax or
e-mail) that you have decided to withdraw from this contract. You
may use the enclosed model withdrawal form, although this is
not required.

To comply with the
withdrawal period, it is sufficient that you send the notice of exercise of the
right of withdrawal before the end of the withdrawal period.

Consequences of
withdrawal

If you withdraw from this
contract, we must refund you all payments received from you,
including delivery costs (except for any additional costs incurred because you chose a different type of
delivery than the cheapest standard delivery offered by us),
without delay and in any event within fourteen days from the day
on which we receive the notice of your withdrawal from this contract. We will use the same
means of payment that you used for the original transaction,
unless you have expressly agreed otherwise; in no
event will you be charged any fees for this refund. We may
withhold the refund until we have received the goods back or
until you have provided proof that you have sent the goods back,
whichever is earlier.

You must return or hand over the
goods to us without delay and in any event within fourteen days from the
day on which you notify us of your withdrawal from this contract. You will have complied with the time limit if you dispatch the goods
before the end of the fourteen-day period. You shall bear the
direct costs of returning the goods.

You will only have to pay for
any reduction in the value of the goods if this reduction in value is
not due to handling of the goods that was not necessary to check the condition, characteristics and functioning
of the goods.

Please send
your return to our service center at the following address:

HARO Bikes Europe GmbH
Logistics Center
c/o GBN Manufaktura GmbH
Elisabethstr. 29
32791 Lage