SHIPPING AND RETURNS
Our fast and reliable shipping brings your order straight to your home - without long waiting times. And don't worry if something doesn't fit or doesn't meet your expectations: our uncomplicated return process makes it easy to return items and get your money back. Your satisfaction is our top priority.
HOW WILL MY ITEMS BE SHIPPED?
Your order will be delivered within Germany via our logistics partners. So you can get started on your new HARO bike right away, it will be adjusted and pre-assembled as much as possible. With just a few simple steps, it's ready to ride, and you can get going.
National shipping costs for bicycles with > 20" wheels*
39.90 €
Shipping costs nationally for BMX bikes up to 20" wheels*
12.90 €
Shipping costs national parts, accessories and clothing*
6.95 €
HOW DO I RETURN AN ITEM?
You can return undamaged and unused goods to us within 14 days of the order date. Please use the form in our cancellation policy and return the goods to us in their original packaging. Please do not return the goods freight collect. If the goods are bicycles, we will arrange for collection for you. The return shipping costs will be deducted from your credit note. We will credit the purchase amount within 14 days of receipt of the goods.
* Freight costs for retailers and international shipping depend on the order volume and will be communicated upon order confirmation.